Privacy policy

Effective Date: March 1, 2025

The BedBugsters, LLC is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information — including when you opt in to receive SMS/text messages from us.

1. Information We Collect

We collect the following information when you schedule a service or contact us:

• Name

• Phone number

• Email address

• Service address

• Service-related notes or communication preferences

This information may be collected through our website, online forms, phone, email, or SMS.

⸻

2. How We Use Your Information

Your information is used for the following purposes:

• To schedule and confirm service appointments

• To send reminders and preparation instructions

• To provide customer support

• To respond to questions or requests

• To send updates related to services you’ve booked

We will never sell, rent, or share your personal information or phone number with third parties for marketing purposes.

⸻

3. SMS/Text Messaging Terms

When you provide your phone number and schedule a service with The BedBugsters, LLC, you are giving express consent to receive SMS/text messages from us. These messages may include:

• Appointment reminders

• Service confirmations

• Preparation instructions

• Follow-up instructions or updates

• Customer service communications

Message frequency will vary depending on your service needs. Message and data rates may apply based on your mobile carrier.

⸻

4. Opt-In and Consent

By submitting your phone number through our website or directly to our staff, you agree to receive text messages related to your services with The BedBugsters, LLC. You are not required to opt in for marketing or text messages as a condition of purchasing services.

⸻

5. Opt-Out

You may opt out of receiving text messages at any time by replying:

• “STOP” to stop all further messages

• “UNSUBSCRIBE” (also recognized)

Once you opt out, you will no longer receive SMS messages from us unless you opt in again by providing written or verbal consent.

⸻

6. Help and Support

If you need help with our messaging services, reply:

• “HELP” for assistance

You can also contact us directly at:

📧 thebedbugsters@gmail.com

📞 865-401-0060

⸻

7. Data Storage and Protection

All customer information is stored securely and used only by The BedBugsters, LLC for operational and customer service purposes. We take reasonable precautions to protect your information from unauthorized access, loss, or misuse.

⸻

8. Changes to This Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with an updated effective date.

⸻

9. Contact

If you have any questions about this policy or your privacy, please contact us:

The BedBugsters, LLC

📬 PO Box 4456, Sevierville, TN 37862

📧 thebedbugsters@gmail.com

📞 865-401-0060

🌐 www.thebedbugsters.com